Our Commitment to Your Privacy

Volunteering Online Limited (“Govol”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our users, including volunteers, community organisations, and partners. This Privacy Policy outlines how we collect, use, store, and disclose your personal information through our services and website.

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What Information We Collect

• Personal Information: name, contact details, demographic data, volunteer interests, login credentials, communication preferences.

• Non-Personal Data: website usage statistics, browser type, IP address, cookies for session maintenance and functionality.

Govol does not knowingly collect data from individuals under the age of 14. If such data is inadvertently collected, we will promptly delete it.

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How We Use Your Information

We use your information to:

• Provide and manage volunteer services.

• Connect you with suitable opportunities.

• Communicate about upcoming activities or updates.

• Improve our platform functionality and user experience.

• Send optional promotional or partner communications (with your consent).

 

Disclosure of Your Information

We only share personal data with:

• Non-profit or community partners that you choose to engage with.

• Service providers under confidentiality agreements.

• Government authorities when required by law.

Your personal information will not be sold or disclosed to third parties for unrelated marketing purposes.

 

Your Choices & Rights

• You may update your preferences to opt in or out of communications via your user profile.

• You have the right to access, correct, or delete your personal data by logging into your account or contacting us directly.

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Data Security

We employ industry-standard security measures (including SSL encryption) to protect your data. However, no method of transmission over the internet is completely secure, and users are responsible for keeping their login credentials confidential.

 

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

 

Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website and will be effective immediately.

 

Contact Us

For any questions regarding this Privacy Policy, please contact us at:
Volunteering Online Limited

Unit 6-7, 11/F Prosperity Place, 6 Shing Yip Street, Kowloon East
Email: info@govol.org
Phone: 8206 1801

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Volunteer Policy

Volunteering Online Limited (“Govol”) is dedicated to fostering a strong and positive volunteer experience through flexible, meaningful opportunities. As a valued volunteer, we ask that you review and adhere to the guidelines below to help us uphold our mission.

 

1. Terms

This policy applies to all individuals who register, engage, or participate in any volunteer activity through the Govol platform. By registering, you agree to comply with the terms and spirit of this policy.

 

2. Volunteer Responsibilities

As a Govol volunteer, you agree to:

• Only register for opportunities you intend to attend.

• Cancel your participation with at least 48 hours’ notice if unable to attend.

• Conduct yourself professionally and courteously at all events.

• Not misuse the platform for any unlawful, disruptive, or commercial purposes.

• Not collect or misuse the data of other users.

 

3. Volunteer Eligibility

If you are not a permanent resident of Hong Kong, please ensure that your visa permits volunteer activities. It is your responsibility to comply with relevant immigration regulations.

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4. Privacy and Use of Personal Data

By volunteering with Govol, you consent to the collection and use of your personal data for:

• Communication of volunteer opportunities.

• Coordination and management of volunteer events.

• Analysis of program effectiveness.

We may share your information with trusted partners or service providers under confidentiality obligations, and with legal authorities when required. We will not share your data for unrelated marketing purposes.

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5. Limitation of Liability

You acknowledge that your participation in any volunteer activity is at your own risk. To the extent allowed by law, Govol and its affiliates are not liable for any direct or indirect damages resulting from your involvement in activities organised or promoted by us.

 

6. Indemnity

You agree to indemnify and hold harmless Govol, its employees, directors, and partners from any claims or losses arising from:

• Your participation in Govol services or events.

• Your misuse of the platform or violation of this policy.

• Content you submit, transmit, or store through our services.

 

7. Policy Modifications

Govol may update this Volunteer Policy at any time. Continued participation indicates your acceptance of the modified terms.

 

8. Breach of Policy

Volunteers who fail to comply with this policy may be temporarily or permanently suspended from using the Govol platform.

 

Image and Copyright Disclaimer

All photographs and visual content displayed on the Volunteering Online Limited website are the property of their respective copyright owners. Volunteering Online Limited does not claim ownership of these images unless explicitly stated. The use of such images is for illustrative and informational purposes only and does not imply any affiliation, endorsement, or association with Volunteering Online Limited. If you are a copyright holder and believe your content has been used inappropriately, please contact us for prompt resolution.